Software Products and Subscription Terms

These Software Products and Subscription Terms (“Software Terms”) apply when you access or use software products, applications, tools, or related subscription services provided by Selling on the Spot, Inc. (“SOTS,” “we,” “us,” or “our”), including software available through SOTS Connect.

By purchasing, subscribing to, receiving access to, starting a trial of, or using a SOTS software product, you agree to these Software Terms. These Software Terms work together with our general Terms of Use and Privacy Policy. If these Software Terms conflict with our general Terms of Use on a matter specifically involving a SOTS software product or subscription, these Software Terms will control.

1. Using Our Software

While you have authorized access, SOTS gives you a limited, non-exclusive, non-transferable right to use the applicable software for your own lawful business purposes. You are receiving access to the software, not ownership of the software or the technology behind it.

Unless your plan specifically allows otherwise, you may not share, resell, sublicense, copy, reverse engineer, reproduce, distribute, or provide access to the software to unrelated third parties.

2. Your Account

You are responsible for keeping your login information secure and for activity that occurs through your account. Please notify us if you believe your account has been accessed or used without authorization.

You agree to provide accurate account and billing information and to keep that information reasonably current.

3. Subscriptions and Billing

Some SOTS software products are offered on a monthly or annual subscription. Others may be provided as part of a SOTS Connect login, a SOTS membership, free trial, promotion, beta program, complimentary access, or other offer.

The price, billing frequency, included features, and any special conditions shown on the applicable order form or checkout page are part of your subscription terms.

When you purchase a paid subscription, you authorize SOTS and its payment processor to charge the payment method you provide for the amount and billing frequency disclosed at checkout, plus any applicable taxes.

4. Automatic Renewal

Unless otherwise stated when you purchase, monthly and annual subscriptions automatically renew at the end of each billing period until canceled.

By purchasing an automatically renewing subscription, you authorize recurring charges to your payment method at the applicable subscription price until you cancel. The recurring price and billing frequency will also be disclosed as part of the checkout process.

5. Canceling a Subscription

You may cancel your software subscription using the cancellation or account-update method provided by SOTS.

Unless otherwise stated in the offer, cancellation stops future renewal charges and takes effect at the end of your current paid billing period. You will generally continue to have access through the end of that period.

Canceling a software subscription does not automatically cancel a separate SOTS membership, event registration, program, or other purchase.

6. Refunds

Unless a specific offer states otherwise or a refund is required by law, subscription payments are non-refundable once charged, including for partially used monthly or annual billing periods.

7. Trials, Member Benefits, and Promotional Pricing

From time to time, SOTS may provide free trials, complimentary software access, special member pricing, promotional discounts, or other reduced-price access.

If a free trial converts to a paid subscription, the price, billing frequency, conversion date, and cancellation terms will be disclosed before you enroll.

Some software pricing or complimentary access may depend on maintaining an eligible SOTS membership. If your qualifying membership or status ends, your software pricing or access may also change or end. Where applicable, we will communicate the change before a future charge.

8. Software Features and Availability

We may improve, update, add, change, or remove features as our software develops. We may also introduce new plans, usage limits, integrations, or optional paid features.

We work to keep our software available and operating properly, but we do not guarantee uninterrupted or error-free access. Maintenance, updates, internet issues, third-party services, technical failures, or other circumstances may occasionally affect availability.

9. Information You Upload

You retain your rights to files, chat transcripts, notes, contact information, links, and other information you upload or enter into the software (“User Content”).

You give SOTS permission to store, process, analyze, transmit, and display that information as reasonably necessary to provide and support the software.

You are responsible for making sure you have the right to upload and use the information you provide to the software.

10. Contact Information and Third-Party Data

Some SOTS software products may help you identify, organize, or work with information about other people, including names, email addresses, LinkedIn or social profile links, websites, comments, offers, or other information contained in chats or files you provide.

The appearance of a person’s information in the software does not by itself give you permission to contact that person. You are responsible for using contact information appropriately and for complying with applicable privacy, marketing, anti-spam, communications, and other laws.

11. Automated and AI-Assisted Results

Some software features may use automated processing, matching, extraction, artificial intelligence, or similar technology to organize information or suggest content.

These tools can make mistakes. Information may be missed, incorrectly matched, incomplete, or inaccurate, and suggested or generated content may require editing.

You are responsible for reviewing and verifying results before relying on them or using them. Any suggested email, LinkedIn message, follow-up communication, offer, or other generated content is a draft for your review. You decide whether, when, and how to use or send it.

SOTS does not guarantee that using the software will produce a particular response, sale, opportunity, revenue result, or other business outcome.

12. Acceptable Use

You agree not to use the software to:

- break any law or violate the rights of another person or business;

- send fraudulent, deceptive, abusive, harassing, unlawful, or unauthorized communications;

- upload malware, harmful code, or material intended to disrupt or compromise systems;

- attempt to gain unauthorized access to accounts, databases, servers, or other systems;

- circumvent subscription requirements, usage limits, access controls, or security measures;

- scrape, systematically extract, copy, reproduce, resell, or redistribute the software or its underlying technology except through features we expressly provide;
- or use the software in a way that materially interferes with its operation or with another user’s use of the service.

13. Third-Party Services

Our software may work with or provide links to third-party services such as Zoom, Microsoft Teams, LinkedIn, email services, social platforms, payment processors, or other providers.

Those services are controlled by their respective providers and are subject to their own terms, privacy practices, availability, and technical requirements.

SOTS is not responsible for changes, outages, restrictions, or other actions of third-party services.

14. Suspension or Termination of Access

We may suspend or terminate software access for nonpayment, misuse, unlawful activity, security concerns, material violations of these Software Terms, or other activity that reasonably creates risk for SOTS, our systems, other users, or third parties.

When your access ends, some saved information, drafts, notes, chat records, or other account data may eventually become unavailable or be deleted. You are responsible for saving or exporting information you need before your access ends where export functionality is available.

15. Ownership

SOTS or its licensors retain all rights to the software and its underlying technology, code, design, functionality, workflows, branding, documentation, and other intellectual property. Except for the limited right to use the software described above, no ownership rights are transferred to you.

If you voluntarily provide suggestions or feedback about a SOTS software product, you allow us to use that feedback to improve or develop our products without an obligation to compensate you.

16. Disclaimers and Limitation of Liability

SOTS software is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee that software output will always be complete, accurate, current, uninterrupted, or error-free.

To the fullest extent permitted by law, SOTS will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of the software, including lost profits, lost opportunities, loss of data, or business interruption.

To the fullest extent permitted by law, SOTS’s total liability arising from a software product or subscription will not exceed the amount you paid to SOTS for that software product during the 12 months immediately preceding the event giving rise to the claim.

Additional warranty disclaimers, limitations of liability, indemnification provisions, governing law, and dispute terms contained in the SOTS Terms of Use also apply to your use of the software.

17. Privacy

Our collection and use of personal information is governed by the SOTS Privacy Policy. Because some software products allow users to upload chat files, contact information, or other information about third parties, you should also review the Privacy Policy for information about how data is collected, processed, stored, and protected.

18. Changes to These Terms

We may update these Software Terms as our products, business practices, or legal requirements change. The current version will be posted on our website with its most recent update date. When required, we will provide additional notice of material changes.

19. Questions

If you have questions about these Software Products and Subscription Terms, please contact Selling on The Spot at [email protected].